Our first Priority is to have happy customers. Please contact us if there is an issue with anything purchased from us that you think should be returned. We'll do our best to work through the issue with you.
We only ship to the United States. Some products have restrictions as to where they can be shipped within the United States. It is impossible for us to know all of these restrictions. As a buyer, you are responsible for knowing if you are allowed to receive this item into you state, county, city.. By placing an order with us, you are indemnifying VC Defense from harm as a result of your purchase.
We or our website will estimate shipping costs for you.
All firearm shipments either to or from us must be shipped Adult Signature required and insured for the value of the firearm.
Shipments from Private Parties
VC Defense will accept firearms shipments from private sellers. Many FFLs will not. Contact us prior to shipping any firearm to us. The seller must provide us a legible copy of their driver's license before they ship to us. Please email to Sales@VCDefense.com. The firearm must be shipped with insurance and Adult signature required. The seller must include receipt detailing the buyer's name and contact information as well as the selling price.
Bringing Firearms To Our Location For Transfer
Any firearms brought to our location must be unloaded and in a container.
Layaways are not offered by VC Defense. We will accept on a case by case basis and 50% Non-Refundable deposit to hold an item or for a custom build. Payment in full and the start of the DROS must be within 30 days of the initial deposit.
Orders placed on our website are final. Consider your order before entering your credit card for payment. Credit card processing, pulling an packing your order for shipment costs us time and money. VC Defense, at it's sole discretion will consider cancellation or change requests. While we're under no obligation to do so, VC Defense wherever possible may provide options to the customer. If VC Defense agrees to cancel an order and provide a refund, there will be a minimum 15% cancellation/ restocking fee. This does not apply to special orders or custom builds.
If you are denied by the California DOJ for a one in 30 day handgun violation, or if you don't pick up your firearm withing 30 days of DROS start, there will be a fee of $50 + $25 DROS to resubmit.
If you put down a deposit on a special order or for a custom firearm build and decide to cancel after 7 days of the deposit or after the order has been placed by VC Defense or after the build has started, you will have forfieted your deposit and it will not returned to you.
Special Order Policy
All custom/special orders must be paid in full in advance. Once placed, all special orders are FINAL.